QDoxs Explains: The Xerox eSupport Centre

As you may already know, QDoxs partners with Xerox to provide our clients with the best in Managed Print Services, often saving our customers up to 25% annually on their desktop printing costs – all with no capital outlay.  In addition, we are your local Xerox authorized sales agency.

A unique feature that Xerox offers to its customers is their eSupport centre. This online service works to keep your business up and running. What are some of the other features the eSupport centre offers? Read on.

Want to Know What You’re Spending on Printing? You’ve Come to the Right Place

At QDoxs, we are your local Xerox sales agency. We provide superb managed print services to each and every one of our clients. In order to effectively predict what you are currently spending on printing and what you could be saving, we perform a complimentary document assessment for perspective customers.

New Xerox ConnectKey Product Training

The latest Xerox products available today are powered by the Xerox ConnectKey platform. One of the many benefits of the Xerox ConnectKey devices are the consistent user experience from device to device.  The Control Panel (User Interface) operates identically across the product line.  This provides consistency for your office users regardless of which product they are printing to or copying from.  The Xerox ConnectKey products make learning the new devices a breeze for you. 

Now your Xerox machine can order your toner for you!

+Xerox Office has a free download available to you that can now monitor your toner levels for you and order your toner from Xerox for you!  This will prevent you from having to order your toner manually. The download is simple and referred to as XDA Lite (Xerox Device Agent).  

QTip! Moving or Relocating Your Xerox Equipment

This weeks QTip is on how to use "Via Xerox" to help you move your Xerox MFP devices. Whether you are  moving across the hall or across the country, Via Xerox will coordinate and handle the move of your Xerox MFP and Production equipment safely and efficiently. The other advantage of using Via Xerox is that all of your new address information will be updated in the Xerox system which will save you from one less thing to do.  In this QTip! Spenser walks you through the process of how to request your Xerox Equipment Relocation through Xerox.com.

QTip! Printing a Xerox Configuration Report and Viewing Printer Settings From Your Computer

Today's QTip is going to show you how to print a Configuration Report off your Xerox Multifunction Device. Your Configuration Report shows you a lot of valuable information regarding your Xerox machine. In addition, it will provide you the IP address of your Xerox MFP which will allow you to  view Printer Settings, Meter reads, Printer status, Supply levels, Scanning Templates, etc.

QTip! Replacing Staples in your Convenience Stapler

QTip! How to replace your staple cartridge on your Xerox Convenience Stapler is easy. Gina from Huntinton Beach wasn't sure how to replace her cartridge when it became empty. Watch as Eric shows you how quickly you can replace your cartridge on your stapler. We have also included the order information so incase you don't have any on the shelf you can order them for future use.

QTip! Print Confidential with your Xerox MFP Device

Do you find yourself printing documents to your desktop printer in your office because the documents are confidential and you don't want them sitting on the Xerox MFP workgroup printer for others to view?

QTip! Make Copying Easy Using 'Saved Settings'

Did you know you can save your copy-job settings on your Xerox machine?  This feature comes standard on most Xerox devices and is very easy to use.

QTip! Using 'Delayed Print' on your Xerox Machine

Did you know you could control the time your print job is released on your Xerox MFP? Xerox "Delayed Print" is a standard feature on Xerox Multifunction devices which allows you to set up a specific time for your print job to be released on the printer.

QTip! Creating an Account online at Xerox.com

One of the best tools available to you as a Xerox customer is your "Account Management Tool" on Xerox.com.  In today's QTip! watch as Lindsey shows you how to create an account online. It takes just a few short minutes and will provide you with terrific tools you can utilize everyday.

QTip! Converting a Paper Document to an Audio File

Would you like the ability to "Listen" to your documents as opposed to just "Reading" them?  With the latest Xerox Scanning Technology, you can convert any text document into an audio file in just a few simple steps.